01
Managed IT support
A helpdesk your team can actually reach, plus monitoring and patching on every managed device.
Business-hours helpdesk · 24/7 monitoring
IT services & infrastructure
Your systems, quietly working.
Managed support, cloud, security, networks and backups for Mauritian businesses of 5 to 150 people. Fixed monthly, no callout fees.
What a retainer includes
✓Unlimited remote helpdesk during business hours
✓24/7 monitoring and patching on every managed device
✓Endpoint protection licences included
✓Daily backups with a restore tested every quarter
✓Monthly report and a quarterly roadmap review
Six services, one team
02
Cloud infrastructure
Migration to Microsoft 365, Azure, AWS or Google Cloud, then ongoing management and cost control.
Migration · tenancy management · cost review
03
Cybersecurity
Firewalls, endpoint protection, threat monitoring, and short training sessions for the staff who get targeted.
EDR · email security · staff training
04
Networks & connectivity
Office network design, structured cabling, WiFi that reaches the far meeting room, and VPN for remote staff.
Design · install · WiFi · VPN
05
Backup & recovery
Daily automated backups, offsite copies, and a documented recovery plan with a restore tested quarterly.
Daily backups · quarterly restore tests
06
IT consulting
Technology audits, a twelve-month roadmap, vendor management, and procurement without a markup game.
Audits · roadmaps · vendor management
What "we'll get to it" actually means
Response targets are written into the contract, and the monthly report shows whether we hit them. If we miss, you see it before you have to ask.
Critical
15 min
Business stopped. Response any hour, on-site if needed.
High
1 hour
A team or a core system is blocked.
Normal
4 hours
One person affected, workaround available.
Scheduled
Booked
New starters, installs and migrations, planned with you.
Case note
Accountancy firm, 22 staff, Ebène
Two ageing on-premise servers, no tested backup, and a shared admin password. We moved file storage and mail to a managed cloud tenancy over three weekends, rebuilt permissions per department, and put a restore test in the calendar.
Unplanned downtime since: none reported in the following eight months.
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Your case study goes here
Swap in a real client story — sector, headcount, what was broken, what changed. Anonymous works fine.
Free IT health check
One visit, one written report: devices, backups, licences, exposure. Yours to keep whether you hire us or not.
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